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Find answers and solutions to common IT issues. If you cant find an answer, contact us and we will be happy to help.
Please call our office at +92 304 3618 400 or email us with your question

Top ten most popular FAQs

Are free Anti-Virus software any good?

First and foremost, you never want to go without security protection on your computer. Free Anti-Virus has very low detection rates. Give us a call and we will be happy to inform you of the latest security software we recommend and sell to all our clients for Spyware, Malware and Virus protection.

Simplify Your IT with NEDVisers Managed IT Services

At NEDVisers, we take the hassle out of managing your technology needs so you can focus on growing your business. From hardware and software sourcing to installation, technical support, and IT staffing, we’ve got you covered.

Think of us as your dedicated IT partner—always ready to provide:

  • Proactive maintenance to keep your systems running smoothly.
  • Strategic upgrades to ensure you stay ahead in a competitive landscape.
  • Emergency support to minimize downtime and protect your productivity.

With NEDVisers, you gain a reliable consultancy and support team that keeps your business up and running while ensuring your IT infrastructure is robust, secure, and future-ready.

Let us manage your IT so you can manage your success.

Elevate Your Data Security with Cloud Backup

Say goodbye to the hassle of manual backups! With Cloud Backup, also known as Online Backup, your critical data is securely transferred to an offsite server every night—automatically and effortlessly.

Here’s why Cloud Backup is a game-changer:
Secure Storage: Your data is housed in a state-of-the-art data center in the USA, offering unparalleled protection.
Eliminates Risk: No more relying on someone to take backups home—Cloud Backup does it all for you.
Reliable & Hassle-Free: Enjoy peace of mind with a backup system that’s easy to manage and monitors itself to ensure reliability.
Ultimate Convenience: Automatic, offsite, and always available when you need it most.

Protect your business with a smarter, safer, and more efficient backup solution. Switch to Cloud Backup today!

Your Success, Our Commitment

At NEDVisers, we don’t believe in one-size-fits-all solutions. Instead, we work closely with each client to define tailored expectations that align with your unique goals.

Here’s how we ensure exceptional service:
Customized Service Levels: We establish measurable performance benchmarks designed specifically for your needs.
Accountability You Can Count On: Clear, actionable consequences are in place to guarantee we always meet—or exceed—your expectations.
Transparent Partnership: Our commitment to clarity and reliability ensures you always know where we stand.

Because your business deserves more than promises—it deserves results. With NEDVisers, we don’t just meet expectations, we aim to exceed them every step of the way.

Managed IT Services: Flexible Contracts Tailored to You

When it comes to Managed IT Services, one size doesn’t fit all—and neither do the contracts! Providers offer a range of options to fit your business needs:

Month-to-Month Flexibility: Ideal for businesses that prefer short-term commitments without being locked into long agreements.

Multi-Year Contracts: For those seeking long-term stability and often benefiting from lower costs over time.

Varied Pricing Models:

  • High Startup, Low Monthly: Pay more upfront for reduced ongoing costs.
  • Balanced Plans: Spread startup costs evenly across the agreement for predictable budgeting.

With so many options, there’s a contract to match your priorities, budget, and growth goals.

At NEDVisers, we’ll help you navigate these choices to find the perfect solution for your business!

What should I do before I call for help?

When possible, write down any information about error messages and take screen shots your issue. Next, attempt to recreate the issue. Often times, it helps to close the program and restart the computer to reset the system, and possibly resolve the problem.

Simplify IT with Our Fixed Monthly Service Model

At NEDVisers, we take the guesswork out of managing your IT budget. Our fixed monthly fee is tailored to the size and complexity of your network, ensuring a customized solution that works for you.

Here’s why our service model stands out:
Comprehensive Coverage: From maintenance to support, we’ve got every component of your network covered—no surprises, no hidden fees.
Predictable Costs: Enjoy peace of mind with a clear, consistent monthly fee that lets you accurately forecast IT expenses.
Focus on What Matters: With us managing your IT, you can focus on running and growing your business without disruptions.

Experience stress-free IT management and total budget control with NEDVisers. Let us handle the tech, while you focus on success!

What if we already have an internal IT department?

No problem! We offer scalable solutions that can be tailored to meet your specific needs. Whether you need a full package of managed IT services and consulting, security solutions or service desk support, NEDVisers makes it simple with an affordable and customized flat rate service plan.

How does a flat rate billing save me money?

Flat-rate billing gives you the ability to budget your IT expenses so you can better focus on your core business goals. We customize each service package for your unique business, so you only pay for what you need. NEdVisers serves as your “one stop shop” for all your managed IT services needs. And we do it all for one fixed monthly cost – We Don’t Profit from your Pain!

Ecosystem Agnostic: We Adapt to Your Technology, Not the Other Way Around

At NEDVisers, we believe your tech choices should work for you—not limit your options. That’s why we’re proudly ecosystem agnostic, offering seamless support for your team, no matter the platform.

Cross-Platform Support: Whether you’re on Google Workspace or Office 365, Windows or Mac, Android or iOS, we’ve got you covered.

Flexible Server Solutions: Need an onsite server or a virtual one on Amazon AWS or Microsoft Azure? We’ll ensure it’s set up, optimized, and running smoothly.

Effortless Transitions: Moving from one ecosystem to another? Count on us to make the transition seamless and stress-free.

Your technology, your choice—our unwavering support. With NEDVisers, you’re never tied down. We adapt to your needs, empowering your business to thrive.

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